TecnolynxGlobal Pvt. Ltd. (Tecnolynx)

Support and delight your customers with customer support management

You can impress your consumers by assisting and supporting them and handling them properly with smart and versatile customer support management.

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customer support management service

Enhance customer relations and attract new customers with customer support management

Help your business enhance its connection with existing customers, attract new consumers, and reclaim former customers by adding a human touch to existing business-to-customer relationships. This system is linked to a software platform that makes it easier to gather, organise and manage client information.

Our CSM Features ​

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Live support

Provide 24/7 live support to the customers with automated features

Easy integrations

Easily integrate customer support management with third-party solutions

resource planning

Analytics

Get full insights about the customer queries and solutions provided

membership management chat

Chatbots

Even if you are not available to respond, automated chatbots will do so

membership management notifications

Escalation alerts

Important needs would be alerted in a specific way so that quick action could be taken

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Self-service

It enables clients to find answers on their own without requiring any professional assistance

Want to offer your
customers a pleasant experience?

Why Choose Us?

We’ve been developing CSM systems for a number of clients in a range of industries, and we’ve always delivered the greatest results.

Our solution is completely adaptable to your needs and based on that, we create the finest possible solution for you, ensuring that your consumers have a positive experience.
We deliver the greatest guidance and support to you with the top qualified specialists in our team so that you never face any troubles.
We also give training sessions so that you become familiar with the system and can use it to its full potential without difficulty.

Industries We Serve

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Our team will get back to you shortly to discuss your business requirements.