Customer Relationship Management

Managing relationship with customers is a key factor in achieving the business bottom line. Managing information on leads, customer’s business domain, contacts, interactions, sales, contracts, marketing efforts etc., provide actionable insights to business opportunities and streamline operations delivery high quality customer service.

Opensource CRMs are equipped with analytics and allows flexibility to implement predictive models to understand customer behaviours, forecast opportunities and business risks. Our services in open source CRM platforms include:

  • Consultations on technologies, implementations and process improvements
  • Planning and implementation of solutions
  • Customization of user interfaces
  • Implementing automations and workflow customizations
  • Developing new features/modules
  • Integration with legacy systems and 3rd party APIs
  • Data migration
  • Training support
  • Support and maintenance
  • Suite CRM

  • VTiger